"And they made me a temple and I lived in them"
Terms of Use
Handmade Judaica and Inscriptions
The products in our Handmade Judaica and Inscriptions category are authentic, one-of-a-kind items, meticulously crafted, packaged, and shipped by Liza Sery at Kinneret 4, Rehovot 9650454.
We are delighted that you have chosen to purchase a unique and personalized item from us. Each piece is handcrafted and custom-made by Liza Seri, which is why our cancellation, shipping, and exchange policies are specifically designed to accommodate the nature of these bespoke products. Below, you’ll find the detailed shipping and cancellation policy for items in this category:
Welcome to our shipping and delivery information section. Here you can find details about our shipping methods, packaging, and delivery costs. We believe in providing transparent and reliable shipping services to ensure your satisfaction with every purchase.
If you have any specific delivery requests, feel free to reach out to us and we will do our best to accommodate your needs.
Delivery Information
Return & Exchange Policy
Return and Exchange Policy
Our return and exchange policy is crafted to ensure your peace of mind when shopping with us. If, for any reason, you are not fully satisfied with your purchase, we offer a simple and hassle-free refund or exchange process. Your satisfaction is our foremost priority, and we want you to shop with confidence.
If you have any questions or need assistance regarding our return and exchange policy, please don't hesitate to reach out. We are here to help and ensure that your experience with us is nothing short of excellent.
Canceling an Order After Placement
As each product is made specifically for you, cancellations can be requested within 24 hours of placing the order. After this time, the raw materials may have already been sourced, or production may have commenced, making it impossible to cancel or issue a refund.
Canceling an Order After Production Has Begun
Once production has started, cancellations are no longer possible, and refunds cannot be issued, as the product is custom-made and cannot be repurposed.
Cancellation of transaction
Original Printed Art & Energetic Products
The products in the Original Printed Art and Energetic Products categories are created, packaged, and shipped by Printify, featuring original art prints by Liza Sery.
We sincerely appreciate your decision to shop with us. Our commitment is to provide you with high-quality, custom-made products that are printed specifically for you through Printify. As each item is made to order, there are certain limitations regarding cancellations, refunds, and exchanges. Please take a moment to carefully review the detailed policy outlined below.
Below, you will find the shipping and cancellation policy for products in these categories:
Shipping and Delivery Information
Welcome to our Shipping and Delivery section. Here, you’ll find all the details about our shipping methods, packaging, and delivery costs. We are dedicated to offering transparent and reliable shipping services, ensuring your complete satisfaction with every order.
If you have any special delivery requests, please don’t hesitate to reach out to us. We will do our utmost to accommodate your needs and ensure a seamless experience.
Shipments
Welcome to our shipping and delivery information section. Here you can find details about our shipping methods, packaging, and delivery costs. We believe in providing transparent and reliable shipping services to ensure your satisfaction with every purchase.
If you have any specific delivery requests, feel free to reach out to us and we will do our best to accommodate your needs.
Delivery Information
Exchanges / Returns
Return and Exchange Policy
Our return and exchange policy is crafted to provide you with peace of mind when making a purchase. If for any reason you are not completely satisfied with your order, we offer a clear and straightforward process for either a refund or exchange. Your satisfaction is our top priority, and we want you to shop with confidence, knowing we are committed to ensuring your happiness.
If you have any questions or need further assistance regarding our return and exchange policy, please don’t hesitate to reach out. We are here to support you and ensure that your experience with us is exceptional.
Exchanges / returns
Defective or Incorrect Products
If you receive a damaged or incorrect product, we sincerely apologize for the inconvenience and are committed to resolving the issue promptly. To assist you, please contact us within 7 days of receiving the item and provide the following:
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A clear photograph of the product showing the defect or error
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A brief description of the issue
Once we verify the defect or mistake, we will offer you the option of a replacement at no additional cost or a full refund, depending on your preference.
Returns or Exchanges for Other Reasons
Due to the custom nature of our print-to-order products, we are unable to accept returns or exchanges based on general dissatisfaction with the design, size, or any other reason not related to a manufacturing defect or error.
Return and Exchange Process
In the event of an approved exchange or refund:
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The product will not need to be returned to us.
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The exchange or refund will be processed within 10 business days from the approval of your request.
Shipping and Delivery Information
Welcome to our Shipping and Delivery section. Here, you’ll find all the details about our shipping methods, packaging, and delivery costs. We are committed to offering transparent, reliable shipping services to ensure your complete satisfaction with every order.
If you have any specific delivery requests, please don’t hesitate to contact us. We will do our best to accommodate your needs and make your experience as seamless as possible.
Exchanges / returns
Cancellation of transaction
Order Cancellation Prior to Production
Orders may be canceled as long as they have not yet entered the production phase. To initiate a cancellation, please contact us immediately after placing your order. If production has not yet begun, we will gladly process your cancellation and issue a full refund.
Cancellation After Production Has Commenced
As our products are custom-made for each customer, we are unable to accept cancellations once the production process has started. However, we are happy to assist with updating delivery details or making other changes, provided such adjustments are feasible.
Cancellation of transaction
Return and Exchange Policy
Our return and exchange policy is designed to ensure your peace of mind when shopping with us. If for any reason you are not completely satisfied with your purchase, we offer a simple and hassle-free process for either a refund or exchange. Your satisfaction is our highest priority, and we want you to shop with confidence knowing that we stand behind the quality of our products.
If you have any questions or need assistance regarding our return and exchange policy, please don’t hesitate to contact us. We are here to help and ensure you have a positive and seamless experience with us.
Reaching Out to Support
Should you have any additional inquiries, we are more than happy to assist. Please feel free to contact us via email at: [insert email address].
Please note that we reserve the right to update our cancellation, shipping, and exchange policies at any time.